Return Policy

We strive to provide high-quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return policy below:

• Eligibility for Returns: Returns are accepted within 7 days of receiving your order. Items must be unused, unopened, and in their original packaging.
• Non-Returnable Items: Customized or branded products, perishable goods (such as juices and water), and clearance items cannot be returned.
• Return Process: To initiate a return, please contact our support team with your order details and reason for return. We will provide instructions on how to proceed.
• Refunds & Exchanges: Once your return is received and inspected, we will process a refund or exchange within 5-7 business days. Refunds will be issued to the original payment method.
• Return Shipping: Customers are responsible for return shipping costs, unless the return is due to an error on our part (e.g., incorrect or defective items).

For any questions, please contact [your customer support email/phone number: Refresha Trading Enterprises].