Most frequent questions and answers

Refresha Trading Enterprises uses the latest technology i.e Reverse Osmosis to purify water from private and public sources. This is highly advanced purification process that removes chemicals and impurities. Ozonation treatment is taken as an additional step to ensure there is no bacterial growth. This way we ensure that every single bottle of water that you drink is to the highest standards and not infiltrated by the surroundings.

Although water, itself, does not go bad, the plastic bottle it is contained in does “expire,” and will eventually start leaching chemicals into the water. We print a shelf life of 1 Year (12 months) on all our Bottled Water Products.

Store at room temperature or cooler, out of direct sunlight and away from solvents and chemicals such as fuel, paint thinners, household cleaners, and dry-cleaning chemicals.

Particularly note that the bottled water should not be stored in places that have a significant amount of heat, like a garage or outdoor car park.

PET Plastic (polyethylene terephthalate) bottles are known as the cleanest and the greenest types of plastic. It is a type of clear, strong, lightweight and 100% recyclable plastic. It does not contain bisphenol-A (BPA) which is an industrial chemical used to make certain polymers and is known to cause health concerns.

Unlike other type of plastic, PET is not single use. PET is 100% recyclable, versatile and is made to be remade.

Please do not throw your empty bottles in the bin. PET Bottles is readily recycled in South Africa, but this can only happen if you make sure your bottle ends up at the recycling plant, not in the landfill.

Best to allow 7-14 days of lead time – 1 week for labels and 1 week for bottling & delivery however please check when you place the order as this timing may sometime differ due to unforeseen circumstances.

Generally speaking NO! But we can do magic work at times, so it’s always worth checking.

OUR TIP: Sometimes it makes sense to order more labels than you need especially if you are a corporate for future use. This will also save time and costs for future.

Currently NO, but however keep checking back as this is something we are looking into!

Head over to our Contact page where we have listed out all the information we require from you to provide you with the relevant quote.

We customise as per the requirements of the clients.

We allow maximum 3 edits.

Order is minimum 120 bottles. (5 cases: each case has 24 bottles)


Yes, however cost may vary dependent on the order quantity

Yes, we definitely can. Kindly email us your requirements at info@refreshatrading.com and our energetic Team will be happy to chat to you regarding your needs and costs

All our orders are delivered for your convenience by our outsourced Professional Courier Company
Standard Deliveries are overnight at a set rate mentioned in your invoice.

The Courier Company will deliver the order at the doorstep of the address provided. So we would request you to make arrangements to move the delivery from the doorstep to where you would like to store

Water is delivered anytime from 9am – 5pm Monday to Friday.

Step 1: Confirm your order

Step 2: Invoice is sent to the Client

Step 3: Once Payment is received and cleared in our account, Design will commence

Payments are accepted via Bank Transfer (EFT)

No prices do not include VAT. VAT is added separately in the costing.

We follow – Strictly No Returns Policy