FAQs

Refresha Trading Enterprises uses the latest technology, i.e., reverse osmosis, to purify water from private and public sources. This highly advanced purification process removes chemicals and impurities. Ozonation treatment is then applied as an additional step to ensure there is no bacterial growth. This way, we ensure that every single bottle of water you drink meets the highest standards and is not affected by the surroundings.

Although water, itself, does not go bad, the plastic bottle it is contained in does “expire,” and will eventually start leaching chemicals into the water. We print a shelf life of 1 Year (12 months) on all our Bottled Water Products.

Store at room temperature or cooler, out of direct sunlight and away from solvents and chemicals such as fuel, paint thinners, household cleaners, and dry-cleaning chemicals.

Particularly note that the bottled water should not be stored in places that have a significant amount of heat, like a garage or outdoor car park.

Unlike other types of plastic, PET is not single use. PET is 100% recyclable, versatile and is made to be remade.

Please do not throw your empty bottles in the bin. PET Bottles is readily recycled in South Africa, but this can only happen if you make sure your bottle ends up at the recycling plant, not in the landfill.

It’s best to allow 7-14 days of lead time – 1 week for labels and 1 week for bottling and delivery. However, please check when you place the order, as this timing may sometimes differ due to unforeseen circumstances.

Can branded water bottle orders be processed in less than 2 weeks?

What is the minimum order requirement for Branded Water Bottles?

Order is minimum 120 bottles (5 cases: each case has 24 bottles).

Generally speaking NO! But we can do magic work at times, so it’s always worth checking.

OUR TIP: Sometimes it makes sense to order more labels than you need especially if you are a corporate for future use. This will also save time and costs for future.

Currently NO, but however keep checking back as this is something we are looking into!

Head over to our Contact page where we have listed out all the information we require from you to provide you with the relevant quote.

We customise as per the requirements of the clients.

We allow maximum 3 edits.

Order is minimum 120 bottles. (5 cases: each case has 24 bottles).

Yes, however cost may vary dependent on the order quantity.

Yes, we definitely can. Kindly email us your requirements at info@refreshatrading.com and our energetic Team will be happy to chat to you regarding your needs and costs.

All our orders are delivered for your convenience by our outsourced Professional Courier Company
Standard Deliveries are overnight at a set rate mentioned in your invoice.

The Courier Company will deliver the order at the doorstep of the address provided. So we would request you to make arrangements to move the delivery from the doorstep to where you would like to store.

Water is delivered anytime from 9am – 5pm Monday to Friday.

Step 1: Confirm your order.

Step 2: Invoice is sent to the Client.

Step 3: Once payment is received and cleared in our account, design will commence

Payments are accepted via Bank Transfer (EFT).